Ta99 Privacy Policy — Your Data
Fully Secured With Us

1Introduction & Scope

Welcome to ta99. This Privacy Policy explains how ta99 collects, uses, stores, and protects your personal information. By using our website or mobile app, you agree to this Privacy Policy.

Ta99 operates a trusted online betting and gaming platform for users in Bangladesh. We take your privacy seriously and apply internationally recognized security standards to protect your personal information.

This Privacy Policy applies to all ta99 services, websites, mobile applications, and other digital platforms. Users will be notified in advance of any changes.

2What Data We Collect

Ta99 only collects data that is necessary to provide its services. The categories of information are detailed below:

3How Information Is Collected

Ta99 collects your information through several methods. Each method is transparent and based on your consent.

• Registration Form: Information you provide directly when creating an account — name, mobile number, email, and so on.
• KYC Verification: A copy of your national ID or passport may be requested to verify your identity.
• Automatic Data Collection: Technical data is collected via cookies and log files while you use the website or app.
• Transaction History: Deposit, withdrawal, and betting activity is recorded automatically.
• Customer Support: If you contact us via chat, email, or phone, details of that interaction may also be stored.
• Via Third Parties: Relevant information may be received from payment processors or identity verification providers.

4How Your Data Is Used

Ta99 uses your information for specific, transparent purposes only. No data is used unnecessarily or without your permission.

• Account Management: To create, manage, and secure your ta99 account.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Identity Verification: To complete the KYC process and prevent fraud and unauthorized access.
• Customer Support: To resolve your questions and issues quickly.
• Personalized Experience: To recommend betting markets and games based on your preferences.
• Promotional Communications: To keep you informed about bonuses and offers (you can opt out at any time).
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Responsible Gaming: To identify signs of problematic gaming and provide support.

5Data Sharing Policy

Ta99 does not sell your personal data to third parties. In specific circumstances, limited information may be shared — always with your interests protected.

• Payment Processor: Necessary financial information is shared to process bKash, Nagad, Rocket, or bank transactions.
• Identity Verification Agencies: Identity information may be verified with trusted third parties as part of the KYC process.
• Legal Authorities: Information may be disclosed to the relevant authorities in response to court orders, investigations, or other legal obligations.
• Technology Partners: We work with trusted technology providers for server operations and cybersecurity — they are not permitted to use your data independently.
• Business Restructuring: In the event of a business restructuring, data may be transferred to the new entity, but this Privacy Policy will continue to apply.

6Cookies & Tracking Technologies

Ta99's website and app use cookies and similar technologies to enhance your browsing and user experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some ta99 services. Use the "Settings > Privacy" option in your browser to manage your cookie preferences.

7Data Security Measures

Ta99 uses industry-leading technology and practices to keep your data secure. Our security infrastructure is built to international standards.

• SSL/TLS Encryption: All data transmitted via our website and app is secured with 256-bit SSL encryption.
• Database Encryption: All sensitive data stored on our systems is kept in an encrypted state.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced server-level firewalls and cyber threat prevention systems are actively in place.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third-party experts.
• Restricted Access Policy: Only authorized staff can access specific user information.

8Your Rights

As a ta99 user, you have a number of important rights over your own data. We fully support and uphold each of these rights.

• Right to Access: You can find out exactly what information ta99 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Subject to certain conditions, you can request that your data be deleted.
• Data Portability: You can request a copy of the information we hold about you.
• Right to Restrict Processing: In certain cases, you can request that processing of your data be put on hold.
• Opt-Out of Marketing Communications: You can opt out of promotional messages at any time.

To exercise this right, email us at support@ta99.ws. We typically respond to requests within 30 business days.

9Data Retention Period

Ta99 does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the full duration your account is active, and up to 5 years after it is closed.
• Financial Transaction Data: A minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure, or as required by law.
• Customer Support Records: 3 years from the date of last contact.
• Cookie & Analytics Data: Varies by cookie type (6 months to 2 years).

Once the retention period expires, data is automatically deleted or anonymized using secure methods.

10Children's Privacy

Ta99 is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

• Age is verified at registration — users under 18 are not permitted to open an account.
• If any minor's data is found in our systems, it will be deleted immediately.
• If you believe a minor has an account in their name, please contact us at support@ta99.ws.

11Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. ta99's data protection team is always here to help.

We take every concern seriously and work to resolve it as quickly as possible. Your trust is our most valuable asset.